Corona Virus

It is a new world created by Covid 19. 

Dubbo Computer Repairs is continuing to operate with some modifications to the way we do business, for the time being:

  • We will be unable to visit your home
  • Attendance to commercial and business premises by arrangement (call us)
  • Social Distancing guidelines apply for drop off and pick up 

Remote IT Support

We have always offered remote support services for clients in our more remote rural areas. We continue to do so. It is appropriate in the current circumstances to do the same for our customers in Dubbo.

Whilst this is not practical for hardware issues, a lot of software problems can be fixed by allowing us to remotely log in to your computer. This can only be done with your permission.

Privacy and securityTLS 1.2 secure technology

Encryption Technology

Banking-standard TLS 1.2 technology used.

Access Restrictions

Only those you authorize can request to access and control your computer

How can we achieve this?

There are many versions of remote desktop software.

We currently use AnyDesk.

Simply download the program then call us to make a time when we can assist you.

How to download the program

Please follow these steps:

Use the Google Chrome, Firefox or Opera web browsers

Use Google or DuckDuckGo as your Search Engine

Type "anydesk.com" into the web browser address bar and press enter

Address Bar

 

Anydesk address

 

 

 

 

 

When you get to the website, click on the green button for free download

Anydesk website

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your download in Google Chrome will save to the bottom taskbar

AnyDesk Download

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Double click the downloaded AnyDesk file [AnyDesk.exe]

Do not follow the instructions on the website for now

AnyDesk will start straight away

We need to know the nine digit number in the "This Desk" box

AnyDesk Connection

 

 

 

 

 

 

 

 

 

 

 

 

Time to ring us at Dubbo Computer Repairs

When we attempt to log in a pop up box will appear. Click "Accept"

AnyDesk Accept

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

That is it.

 

Old computers tend not to last forever. Not big news. So when the old PC, Laptop or tablet finally dies what do you do with it?

In this business we have always had a policy of trying to recycle as much as possible.

So years ago we sorted the dead IT equipment into relevant lots and carted them to the tip where we put it in the "recycle" section.

It was found later to our dismay that this effort merely resulted in the lot being put into landfill!

Not a great outcome to say the least. So we asked around.

Enter Officeworks. This is not an advert for the company but they apppear to have done a great job in setting up an IT recycling program.

Check out the video:

Bring it back

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bouquets to Officeworks on this one!

Sydneys Marble BarRunning out of hard drive space on you laptop or PC?

 

A nifty little program helps you find space hogging duplicate pictures and lets you choose to delete the duplicate.

 

Easy to manage and best of all ....it's free!

 

Get it here >>>>>>Duplicate Photo Finder

 

photo 1461749280684 dccba630e2f6People on the internet today can be incredibly connected and this can be very empowering. It can also be overpowering! The amount of your personal data collected by all sorts of companies, organisations and agencies is staggering. The reason put forward by many is so they can "enhance your online experience". Mostly though it is so they can sell "targeted advertising" at a higher premium. Ever wonder why, when you searched for clothes online, your social media feed is now full of ads reflecting what you just searched for? They are watching!

So how can we stop this data on our browsing habits from being so public? Enter Incognito Mode. Using a Google Chrome browser by using to top menu or pressing Ctrl+Shift+N a new window will open stating "Now you can browse privately, and other people who use this device won’t see your activity. However, downloads and bookmarks will be saved." Read the rest, it is important, but a new level of online privacy is now enabled.

Another useful hint is a website that tells you how to remove a great deal of online accounts you may no longer wish to have. Find it here: JUST DELETE ME.

There are further steps you can take like Proxy Servers and VPN's but we might discuss that later.

Photo courtesy: Ilya Pavlov

 

 

 

I remember my father telling me about IBM's new computer in Adelaide in the 1960's. It took an entire floor of an office building and could add, subtract and multiply like a boss, just couldnt do division! That is when it was running, instead of transistors the machine used valves and was prone to continual breakdowns. Sometimes when an insect was attracted to the heat and light of the valves and would short the whole system. Yep, you got it. That's where the computer term "Bug" came from. 

But check out the difference in data storage, graphically shown in the following pictures.

5MB hard disk in 1956SanDisk 64GB Micro SD

Even joffrey is surprised

 Image: HBO

Heads up folks!

Just been made aware of this:

"If you signed up for Foxtel Now's free trial specifically to watch Game Of Thrones, you need to cancel your subscription before the trial period ends. Otherwise, you will get slugged with a full monthly billing cycle without warning - even if you cancel the day after."

Full article from Chris Jager here @ Lifehacker : 

Foxtel Warning: A $137 'Surprise' Charge Is Coming To Free-Trial Users

Worth reviewing the fine print!

 

Well surprise, surprise the scammers are at it again! This time with an scam similar to one I wrote about in December last year NSW Office of State Revenue. This virus hook is also delivered by email and leads to one of those nasty cryptolocker variants.

 

Australia Post Email ScamAustralia Post Email Scam 2The way this email starts is with an email indicating that you have a parcel to pick up from the post office. It looks legit, even though Australia Post do not send notification of this by email. Parcel notifications still come from those increasingly endangered but much loved creatures, your local Postie, straight to your door or your mailbox.

 

If you click on the link it takes you to a remote website that prompts you to enter a CAPTCHA code so you can track your item. That is when you allow the malware to be installed on your device.

 

 

Windows XP was launched to the public on 25th October 2001.

Windows XPA major upgrade from the MS-DOS based versions of Windows, XP was based on the Windows NT kernel which streamlined many of the operating systems core functions.

Streamlined and faster it quickly won consumers hearts and although Microsoft have long pulled support for the OS, it still remains viable for some applications. Apparently it still has 25% of the desktop market in China.

The major standout for me though was the advances XP made in security thanks to it's NT genes. This security improvement has continued to evolve through the clunky Vista, the smooth 7, the ordinary 8, the non-existent 9 and lately 10.

Overall, I liked it much as I like 7 and 10. Wonder where from here?

Brain

Central Processor Unit

 

So you want to buy or build a desktop computer. Where do you start? Probably the Central Processor Unit or “CPU” because, as the name implies, the CPU is central to everything your computer does. It is the brains of the outfit. Regardless of what else you adorn your desktop system with, if engine is not powerful enough to do what you want you will suffer poor performance.

 

So how can we tell the performance of one CPU compared to another? A good while ago (talking early 1990’s here) judging a CPU’s performance was pretty simple. You judged how many clock cycles (known as frequency) it could perform per second, 1 frequency unit = 1 hertz. Back in those days it was run in Megahertz “MHz”, 1 Mhz = 1,000,000 hertz. So you saw one processor was 60 MHz and another was 75 MHz. No problem, obviously the 75 MHz would perform better.

Android watch

 

Google maps and its mobile app service is not new. The introduction of the new Android Watch will make wearable navigation a must for the geographically challenged amongst us.

Smart, wearable on your wrist communication and navigation? Even Dick Tracey would be jealous.  

 

Tired of seeing a massive desktop tower protruding from under the clean lines of your office desk? PC towers were once all the go, room to put more cd and hard disk drives and upgrade the RAM and so forth. But is that really necessary now? In our experience when it comes time to upgrade your tired old desktop it is more expensive generally to retrofit the dinosaur than it is to buy a new system outright. 

brix composite 02Maybe the answer to your next upgrade may lay in the new Ultra Compact PC’s that are now on the market. They usually come as a barebones unit. What is barebones? A PC that comes with the motherboard, power supply and sometimes a processor and all the plugs needed to make it a fully functional PC. Typically a hard drive, random access memory (RAM) and maybe a video card can be added by the user.

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